Refund policy
Thank you for shopping with Classically Adorned! We value your satisfaction and strive to provide you with exceptional vintage and antique treasures. Here's our return and refund policy to ensure a smooth and transparent process:
Return and Refund Policy
Return Period:
We accept returns within 14 days from the date of delivery. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
Return Shipping:
Customers are responsible for covering the cost of return shipping. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
Restocking Fee:
We do not charge any restocking fees. Your full purchase price, excluding shipping costs, will be refunded.
Final Sale Items:
Please note that final sale items cannot be returned or refunded. Ensure you review the product details before making a purchase.
Damaged Items:
If your item arrives damaged, please report it immediately. Follow these steps to ensure a proper insurance claim can be filed with the carrier:
- Take clear pictures of the damaged item, the exterior packaging, and the interior packaging materials.
- Do not dispose of the packaging, as the carrier may need to inspect it.
- Contact us with the pictures and details of the damage.
We will guide you through the process of filing a claim with the carrier and work to resolve the issue promptly along with processing your refund.
Refund Process:
Once we receive your returned item and inspect its condition, we will process your refund. The refund will be issued to the original payment method used at checkout. Please allow up to 7 business days for the refund to appear in your account.
**Condition of Returned Items:** Items must be returned in their original condition, including all packaging materials, tags, and accessories. We reserve the right to deny a refund if the item shows signs of wear or has been altered.
Your satisfaction is our priority. If you have any questions or concerns about our return and refund policy, please don't hesitate to reach out. We are committed to providing you with a delightful shopping experience at Classically Adorned.
Thank you for choosing Classically Adorned for your vintage and antique needs!